How We Handle Your Data

1. Who We Are

BIMSavvy Academy is a BIM training and services provider based in New Delhi, India. We deliver industry-oriented BIM MEP and Revit training to students and professionals across India and globally.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly: when you fill out contact forms, course application forms, newsletter sign-ups, or communicate with us via email, phone, or social media.
• Usage and technical data: such as IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
• Payment-related information: if you enroll in a paid course, basic billing details may be collected and processed securely by our payment partners. We do not store your full card details.

3. How We Use Your Information

We use your information to:

• Respond to your enquiries and provide customer support.
• Process course applications, registrations, and payments.
• Send you important course-related communications (schedule updates, joining links, assignments, certificates, etc.).
• Share relevant learning resources, newsletters, and promotional updates (only when you have opted in or it is otherwise permissible by law).
• Improve our website, course offerings, and marketing through analytics and feedback.

4. Legal Basis for Processing (for EU/UK visitors)

Where GDPR or similar data protection laws apply, we rely on one or more of the following legal bases:

• Performance of a contract (e.g., delivering a course).
• Your consent (e.g., for marketing communications or optional cookies).
• Legitimate interests (e.g., improving our services and preventing misuse or fraud).
• Compliance with a legal obligation.

5. Cookies and Analytics

We may use cookies and similar technologies to remember your preferences, keep you signed in, and understand how visitors use our website. You can usually control cookies through your browser settings. Blocking some cookies may impact your experience on our site.

6. How We Share Your Information

We do not sell your personal data. We may share your data with trusted third parties in the following limited situations:

• Service providers such as email delivery platforms, payment gateways, and analytics tools, strictly for the purpose of delivering our services.
• When required by law, regulation, or legal process, or to protect our rights and the rights of our students and partners.

All third parties are expected to handle your data securely and only for the purposes we specify.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including:

• Active course delivery and certification.
• Resolving disputes, enforcing our agreements, and meeting legal or accounting requirements.

When data is no longer required, we will delete it or anonymise it in a secure manner.

8. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal data. You may also have the right to:

• Object to certain types of processing.
• Withdraw consent where processing is based on your consent (for example, unsubscribe from marketing emails).
• Request a copy of the data we hold about you in a portable format, where applicable.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

9. International Data Transfers

As we serve students and professionals globally, your data may be stored or processed in countries outside your home jurisdiction. Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect your data in line with applicable laws.

10. Children's Privacy

Our services are primarily intended for adults and higher education students. We do not knowingly collect personal data from children below the age of 16 without appropriate parental consent. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

BIMSavvy Academy
3rd floor, B-30, Jamia Nagar, Okhla,
New Delhi 110025, India
Email: info@bimsavvyacademy.com
Phone: +91 78274 97922